• IT Business Solutions | IT Managed Services, IT support. Wellington, Lower Hutt, Upper Hutt, Porirua, Kapiti Coast

Our IT managed services – keeping your business working

Servicing the greater Wellington region | Lower Hutt | Upper Hutt | Kapiti Coast

Our IT Managed Services Plans | 3 levels of service

IT Business Solutions | IT Managed Services, IT support. Wellington, Lower Hutt, Upper Hutt, Porirua, Kapiti Coast

Terabyte Basic Plan

Suitable for businesses who just want the peace of mind and security of remote monitoring and management. Help is available with just a phone call or email, when required.

Basic helps the device perform better and have less issues, as well as being a cost-effective solution for proactive management that can be scaled to meet your changing requirements.

IT Business Solutions | IT Managed Services, IT support. Wellington, Lower Hutt, Upper Hutt, Porirua, Kapiti Coast

Terabyte Standard Plan

Includes all of the Basic plan and is for businesses who want to escape the reactive “break/fix” IT support model and want to save time, money, and IT frustration.

It includes proactive monitoring, a guaranteed response time for on-site calls, Help Desk support, and full reporting.

IT Business Solutions | IT Managed Services, IT support. Wellington, Lower Hutt, Upper Hutt, Porirua, Kapiti Coast

Terabyte Premium Plan

This is our top Managed Services solution that takes full responsibility for every aspect of maintaining and enhancing your IT systems.

It features all the benefits of the Standard plan, with even faster response times, inclusion of on-site support and full Help Desk support. Our Premium plan allows you and your staff to focus on the important tasks of running your business.

Managed IT Services Plans

  • For our 3 plans, we operate on a month by month rolling contract.

  • With us there is no locking you in with a fixed term or annual contract.

  • You can upgrade and downgrade between the plans; just let us know your requirements.

  • You choose the plan that best meets your requirements.

  • We understand that no two businesses are the same, so we customise the level and type of support to your unique requirements.

  • Pricing within the plan is charged on a per user basis, and invoiced monthly.

Managed IT Service Features

  • All plans include automated real-time remote monitoring & alerts (24/7).

  • All plans include a Guaranteed Response Time (during standard business hours), depending on the plan selected.

  • Our ‘Unlimited Remote Support’ (during standard business hours) is part of the Standard and Premium plans.

  • Our ‘Unlimited On-Site Support’ (during standard business hours) is part of the Premium plan.

  • Contact us to learn more about the specifics and options of our IT Managed Services Plans.

Minimise Downtime

As potential issues are addressed early on reducing impact to your business.

Cost Reduction

With our IT Managed Services plans your IT costs are capped.

Proactive Maintenance

When our system detects a potential issue, we provide prompt service.

Remote Desktop Support

We can connect to your desktop using our secure remote desktop connection tool.

See our Google Reviews

I.T. Business Solutions Ltd
Excellent
I.T. Business Solutions Ltd
5.0
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Chelsea Traver
Derek from IT Business Solutions really goes above and beyond as our remote IT support. We use his managed services for our business and have found him to be the perfect mix of capable, friendly and proactive. Overall, we feel our IT systems are in safe hands. Highly recommend to small/medium businesses.
Tim
Great service, Derek's always prompt and helpful whenever he has been called upon.I'd highly recommend IT Business Solutions to any SME needing IT assistance.
Krissie Taylor
Derek was very understanding of what we needed and was able help with everything. Not only did we feel we were in safe hands but very competent ones. Derek was personable and got to work quickly, helping us feel at ease the whole way through. We highly recommend Derek's services.
James Beach
Derek was great to deal with. He was fast and responsive to my IT issue, and took the time to explain what he was doing and why. Great comms and really on to it. He sorted out my PC and email issues quickly.
Tristan Brown
When several people said they can't or said they'd try with no real confidence or conviction, this guy said he could, and he did, like an absolute pro. He did it all from a far, while we watched his every move, never looking like he had no idea where he was going or what he was doing.This Guy just became my go to guy, and I'd recommend him without a moment's hesitation.Tristan BrownUpper Hutt
Tara Jones
Recommended me a very reliable laptop
James James
Really good service
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Our partners

IT Services. IT Support. Microsoft Partner. Wellington, Lower Hutt, Upper Hutt, Kapiti Coast, Porirua.
IT Services. IT Support. Bitdefender Reseller. Wellington, Lower Hutt, Upper Hutt, Kapiti Coast, Porirua..
IT Services. IT Support. Datto Partner. Wellington, Lower Hutt, Upper Hutt, Kapiti Coast, Porirua.
IT Services and IT Support. StorageCraft Partner. Wellington, Lower Hutt, Upper Hutt, Kapiti Coast, Porirua.
IT Services. IT Support. ESET Authorised Partner. Wellington, Lower Hutt, Upper Hutt, Kapiti Coast, Porirua.

“I have always been able to count on Derek to attend to any IT issue at short notice and to provide IT advice whenever needed. It is reassuring to know that we can contact Derek directly without the hassles of dealing with a Service Support Call Centre setup.”

“Derek is always at the top of efficiency, fast to reach out and ready to solve various IT problems we encounter. We managed to overcome many issues remotely, which is super handy in a working-from-home environment.”

“Derek helped find a perfect solution for our business’ IT needs. We really appreciated meeting him in person to understand our requirements and explain how each element would work within the overall setup. We’ve now got peace-of-mind about the safety and security of our files.”